Policy

1) Payment

We accept payment through Paypal, the world’s leader in on-line payments and the safest way to make money transactions.

 

2) Shipping

All of our orders are shipped via FedEx International Priority with signature required. Shipping costs are included in each item's price.

 

3) Our packages

We use special secure boxes, called “OROBOX”, specially designed for sending jewelry; they are made of hard unbendable and unbreakable plastic, and have a sliding top which secures the item inside using a metallic safety wire.

 

4) Construction

This e-shop accepts multiple orders ( up to 10 items at a time ) and we give our clients the possibility to choose various sizes , as well , so a minimum of three  weeks is required to prepare our jewellery for delivery. For smaller orders, we need two weeks before a tracking number can be obtained.

 

5) Parcel tracking

Once your order is shipped, you will receive an e-mail confirmation that provides your personal FedEx tracking number, which enables you to check on line where your package is, any moment.

 

6) Returns

No returns are accepted.